Privacy Policy

Last Updated: December 18th, 2024

Noun is a mobile app that allows users to buy, sell, and trade goods and services with others nearby. The unique feature of Noun is its focus on anonymity—users can interact and complete transactions without revealing their identities. Because Noun operates as an anonymous marketplace, we are deeply committed to ensuring user privacy and security.

We aim to limit the data we collect to what is strictly necessary for authentication and secure transactions. This Privacy Policy outlines how we collect, use, and protect the minimal personal data we gather to provide our services.

Noun Technologies, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, and share information collected from visitors to our website at https://noun.com (the "Site") and through our services, including our anonymous marketplace and any mobile apps (collectively, the "Services").

By accessing the Site or using our Services, you consent to the collection and handling of your personal data as described in this Policy. This Policy should be read alongside our Terms of Service. Your continued use of our Site or Services signifies your agreement to the practices outlined here.

1. Information We Collect

We collect limited personal information, only what is necessary for account creation, re-authentication, and optional personalization.

1.1 Account Data

To create an account and use our Services, you must provide an email address or phone number, along with a username. The username is required and will be used to identify you within the platform. This information is used exclusively for re-authentication purposes and to enable other users to recognize your account within the marketplace.

1.2 Optional Data

You may optionally choose to provide additional information such as a profile photo or birthdate. This data is not required for account creation but helps personalize your experience within the marketplace. If you choose to share this optional data, you control its visibility within the platform.

1.3 Usage Data

We automatically collect technical data such as IP address, device information, and app usage analytics to improve and secure the platform. This data is anonymized where possible and is not linked to your identity.

2. Legal Grounds for Processing Your Data

We process your personal data based on your consent (for optional data), performance of the contract (providing you access to the platform), and legitimate interests (security and fraud prevention).

3. How We Use Your Information

Your personal information is used solely for the following purposes:

• Authenticating your account (email or phone).
• Providing access to the Services and maintaining the platform.
• Personalizing your experience if optional data is provided (e.g., displaying your profile photo).
• Improving security and detecting fraudulent activity through anonymized usage data.

4. Data Security

We prioritize the security of your data. We have implemented robust encryption protocols to protect any data stored on our servers. Messages and media shared within the marketplace are anonymized and encrypted. Sensitive information such as login credentials are stored using industry-standard security measures.

4.1 End-to-End Encryption

All communications and transactions within the platform are end-to-end encrypted. This ensures that only the intended recipient can decrypt the content, and we do not have access to the contents of your messages or transactions.

4.2 Data Retention

We retain your data only for as long as necessary to provide our services. If you delete your account, all data associated with it (including any optional data) will be permanently deleted from our servers.

5. How We Share Your Data

We do not sell or rent your personal information to third parties. We may only share your data in the following scenarios:

• Service Providers: We work with third-party service providers to help operate the platform (e.g., hosting and analytics). These providers may have access to limited personal data but are obligated to protect it according to our privacy standards.
• Legal Obligations: We may disclose personal data if required by law or in response to a valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, subject to this Privacy Policy.

6. Account Deletion

You can delete your account at any time through the user menu under your profile settings. Deleting your account will:

• Permanently remove all data associated with your account, including your email or phone number, username, profile photo, and any optional data provided.
• Release your username, making it available for others to claim. The username is required for sign-up, and it will no longer be associated with your account once deleted.

Once your account is deleted, this action cannot be undone, and you will not be able to recover any data associated with the account.

7. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we have collected about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your account and personal data at any time (as described in Section 6).
• Restrict Processing: You can request limitations on how we process your data.
• Data Portability: You have the right to request your data in a portable format.
• Object: You can object to the processing of your data based on legitimate interests.

You can exercise these rights by contacting us at privacy@noun.com.

8. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of any data collected from a user under 13, we will delete it promptly.

9. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, technical, or operational reasons. Any significant changes will be communicated via the Site or Services.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at privacy@noun.com.